Hayden D.

Hayden D.Hayden D.Hayden D.

Hayden D.

Hayden D.Hayden D.Hayden D.
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    • Home
    • My Method
    • Experience
      • Premium Appliance Rental
      • PLEDGR
      • Tiffany & Co.
    • About
    • Contact

  • Home
  • My Method
  • Experience
    • Premium Appliance Rental
    • PLEDGR
    • Tiffany & Co.
  • About
  • Contact

Core Principles

My method is an ever-evolving one that orbits not only the everyday user but from time to time the employee experience. No two projects are the same. Though unique to each project, there are 4 core principles that I abide by regardless of project type.


  • Accountability: I take responsibility for the solutions I create and that is why I work through a vigorous process of research, testing and multiple iterations to ensure that we get it right. Even after product/feature deployment.


  • Flexibility: There are times when UX iterations fall short of fluctuating user needs. I take pride in my work but I am able to repeat as needed to support the ever changing user behaviors.


  • Team-centered: Being able to contribute to and embrace feedback, collaboration, culture and growth as a team-member is essential to my success.


  • Data-validated: Even after deployment, I ensure that we are still able to collect and analyze usability data where possible to validate releases or influence design direction during feature iterations and enhancements.

Method to the Madness

Exploration

Exploration

Exploration

Explore for solutions and innovations for the clients product or service

Alignment

Exploration

Exploration

Determine market or client wants and needs to be sure solutions/innovations are align with being beneficial

Ideation

Exploration

Ideation

Brainstorm with team to outline hypothesis and figure out best research method(s) to use and concepting stage of exploring possible design solutions that meets defined user goals. 

Testing

Validation & Iteration

Ideation

“Boots on the ground” begin gathering data on the current design direction for the product or feature. Usability test, click testing, etc. performed to provide deeper insights and reassure solution/innovation

Synthesis

Validation & Iteration

Validation & Iteration

Analyze all the data gathered to reveal a clear value and summary also continuous post-deployment research is conducted

Validation & Iteration

Validation & Iteration

Validation & Iteration

Information gathered will either validate or present opportunity for further iteration in better alignment with user needs

Presentation

Presentation

Presentation

Storytelling and articulating the research data into easy to read presentations. Also syncing on the appropriate format for deliverables and ensuring a smooth handover to whomever is involved

Repeat

Presentation

Presentation

Strength in numbers, UX never really ends

Copyright © 2023 Hayden Doughty - All Rights Reserved.

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